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GLOSSARY
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Criminals commit identity theft by stealing your personal information. This is often done by taking documents from your rubbish or by making contact with you and pretending to be from a legitimate organisation.


Identity theft can result in fraud affecting your personal financial circumstances, as well as costing the government and financial services millions of pounds a year. If your identity is stolen, you may have difficulty when applying for loans, credit cards or a mortgage until the matter is sorted out.


The following tips will help you protect your identity and prevent criminals from committing fraud in your name.

  • Always keep important personal documents, plastic cards and chequebooks 
in a safe and secure place.
  • Don’t share personal information unless you are confident you know who you are dealing with.
  • When disposing of your store statements, receipts and documents that 

    contain information relating to your financial affairs do this safely preferably 

    by shredding them.
  • Thoroughly check bank and card statements as soon as they arrive. If you find 
an unfamiliar transaction contact your card company or bank immediately.
  • Be aware that your post is valuable information in the wrong hands. If you fail to receive a bank statement, card statement, utility bill or any other financial information contact the supplier as soon as possible.
  • Get your post immediately redirected to your new address if you move house.