Frequently Asked Questions - Financial Fraud - Consumer - Financial Fraud Action UK

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1

With regards to the Sony PlayStation compromise, do I need to contact my bank or card company to cancel my card?

2

Why not - what is the banking industry doing about this?

3

What do I need to do?

4

As phone numbers and email addresses may have been stolen is there anything I need to be aware of?

5

If I do turn out to be a victim of card fraud as a result of this incident and have money taken from my account, where do I stand?

6

What steps is Sony taking to ensure this doesn’t happen again?

7

Can my partner use my credit or debit card?

8

I want to report information about fraud anonymously, who should I contact?

9

I used my credit card while I was away on holiday and shortly afterwards I received a phone call from my bank to find out if I was really the one who used the card. Why did that happen and what's that all about?

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