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Phone scams have been on the rise in 2014 with criminals targeting households across the UK to try and defraud people out of their money.

Typically, the fraudsters call members of the public pretending to be from a trusted organisation like your bank, the police or a computer company and once they have your trust, they will ask for your financial information, encourage you to hand over cards or cash to a courier, or get you to transfer money into accounts they control.
The people behind these scams are organised and highly professional so spotting whether the call is genuine, or fake, can be very difficult.

That is why the UK Banks building societies and card issuers, with the support of the police, have published a Joint Declaration which clearly explains those requests they will NEVER ask of you on the phone.

You can also download the declaration here
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