Welcome to the consumer section of the Financial Fraud Action UK website.

In this section you will find information about the various types of payment fraud, as well as helpful tips and advice on how to minimise your chances of becoming a victim, and what to do if you become a victim.

Advice

Advice

Clear information and advice to help you protect yourself from fraud

FAQs

FAQs

Helpful guidance to enable you to protect you and your customers from fraud

Downloads

Publications

Information and guidelines to assist you in the fight against fraud

Take Five to Stop Fraud - national campaign to prevent fraud

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Latest News

Tuesday January 31st

Celebrities sent to Scam Academy

Carol Vorderman, Donna Air and Rufus Hound have teamed up with Financial Fraud Action UK for Scam Academy, as part of Take Five - a national campaign to help consumers and businesses stop fraud.

Friday January 27th

Bank employee receives suspended sentence

A bank employee who defrauded two bank customers whom she regularly served has been given a suspended sentence.

Thursday January 19th

FFA UK comment on ONS crime statistics

Commenting on the publication of crime figures by the Office for National Statistics today (Thursday, 19 January 2017), Katy Worobec, Director of Financial Fraud Action UK, said: “Banks work extremely hard to protect their customers and stopped £6 in every £10 of attempted fraud in the first half of 2016.

Friday December 16th

Comment on the Payment Systems Regulator's response to the Which? super-complaint

Commenting on the publication of the Payment Systems Regulator’s response to the Which? super-complaint, Katy Worobec, Director of Financial Fraud Action UK, said: “Protecting customers from fraud has been and continues to be the banks’ priority. Banks have worked hard to enhance customer protection and will continue to do so."