February 24, 2017

A bank employee has been given a two-year suspended sentence for stealing from a customer’s account.

Luke Jones was employed by TSB as a customer service banker when he targeted a genuine customer’s accounts and stole £78,000.

Jones took advantage of periods of time when there was no manager present at the branch in Buckingham where he worked to commit the fraud.

He opened an account in the customer’s name to apply for a loan, then taking advantage of his position to make two cash withdrawals of £38,000 and £40,000.

An investigation was launched by TSB following a complaint from the customer, who received paperwork relating to a loan which had not been taken out by him.

The case was investigated by the Dedicated Card and Payment Crime Unit, a police unit sponsored by the banking industry and made up of officers from the City of London Police and the Metropolitan Police Service, bank investigators and support staff from Financial Fraud Action UK Established in April 2002, the DCPCU has since achieved an estimated £481 million in savings from reduced fraud activity.

Jones was sentenced to two years imprisonment suspended for two years at Aylesbury Crown Court yesterday (23/02/2017). He had pleaded guilty to two counts of fraud by position at an earlier hearing.

The offences took place in March and April 2016. The victim was refunded.

Elaine Harvey, who investigated the case for the DCPCU, said:

“Banks and police take all cases of fraud extremely seriously.

“This sentence should send a strong message to anyone thinking of committing a crime that you will be caught and brought to justice.”

Notes to editors:

Sentences received:

Luke Jones, DOB 07/06/1993, of Somerset Walk, Broughton, Milton Keynes: 2 years imprisonment suspended for 2 years, 15 days rehabilitation order, ordered to pay compensation of £20k.

The Dedicated Card and Payment Crime Unit (DCPCU) is a unique pro-active police unit, with a national remit, formed as a partnership between Financial Fraud Action UK, the City of London Police and the Metropolitan Police together with the Home Office. It is fully sponsored by the cards and banking industries, with an on-going brief to investigate, target and, where appropriate, arrest and seek successful prosecution of offenders responsible for card, cheque and payment fraud crimes. It is headed up by a Detective Chief Inspector and comprises officers from the Metropolitan and City of London police forces who work alongside banking industry fraud investigators and support staff.

Financial Fraud Action UK (FFA UK) is responsible for leading the collective fight against fraud in the UK payments industry. Its membership includes banks, credit, debit and charge card issuers, and card payment acquirers in the UK. It provides a forum for members to work together on non-competitive issues relating to financial fraud. Its primary function is to facilitate collaborative activity between industry participants and with other partners.

Financial Fraud Action UK works in close partnership with The UK Cards Association on industry initiatives to prevent fraud on credit and debit cards, and the Cheque & Credit Clearing Company on credit clearing and cheque fraud.